Before the next session

Play safely at Faircrown Casino with limits you set

Play only from 18+, and every Faircrown Casino account carries deposit limits, loss limits, session time reminders, cooling-off periods and self-exclusion.

Set a deposit limit

Licensed & auditedAnjouan Offshore Finance Authority license ALSI-454882, independently audited by eCOGRA and iTech Labs

Five essentials

Responsible gambling at a glance

Useful when you want the key contacts and protections in one place before a session.

Minimum age18+

LicenseAnjouan Offshore Finance Authority, ALSI-454882

National registerBetStop

National Gambling Helpline1800 858 858

Limit questions[email protected]

Guardrails that hold

Set them before play, not after a loss

Faircrown Casino keeps these switches in plain sight, so nobody has to ask twice.

A spending cap

A deposit limit caps what you add over a period you pick; switch it on before your first session, not after a heavy night.

When the night drifts

A loss limit marks where play stops for the period; switch it on when you want the night to end at a figure you chose.

Switch reminders on early

Session time reminders nudge you at intervals you set; switch them on at the start of a long evening, so the clock calls the pause.

Need a breather?

A cooling-off period shuts play for a stretch you choose and reopens by itself; switch it on when a short break beats pushing on.

Is it time to close it?

Self-exclusion closes the account for the term you choose and keeps it closed; reach for it when limits keep slipping and the decision needs settling once.

Setup guide

A cap you choose in minutes

The usual worry is that a limit takes paperwork; the account screen handles it in a minute.

The limits section

The profile menu holds the limits section; open it from your account and note which controls already show a figure.

The right lever

Deposit, loss and session time limits sit side by side; each answers a different worry; pick the one that fits how you play.

Longer first, calmer after

The period field decides how long the setting holds; a longer stretch gives the decision room to settle instead of bending with the mood.

Set, then check

The limit screen shows the saved figure once confirmed; if play stops feeling like a pastime, the pause and exclusion switches sit nearby.

Notice the turn before it costs you more

Catching these early keeps a pastime from becoming a pressure. Nothing here is a diagnosis, and no one is keeping score of you. A deposit limit or a short pause is the simplest first step, set before the next session rather than after a hard loss.

You may spot one or two of these in your own week:

Checking the balance before you say hello
Playing past the time you planned to stop
Chasing a loss with a bigger deposit
Hiding how often you play from family
Borrowing money to keep the account topped up
Feeling flat or short-tempered away from the screen
Telling yourself one more session will square it

When you want to talk

Free and confidential help nearby

We would rather you reached out than played on quietly, and these services cost nothing.

National Gambling Helpline

A free counselling line for anyone worried about their own play or someone else's. It answers at any hour on any day, offers online chat and email support, and keeps the conversation confidential. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Meetings run by people who gamble, held in groups across the country, where players and their relatives can talk openly. Details of local meetings are shared through the organisation itself. gaaustralia.org.au

National Debt Helpline

Free financial counselling for money owed through gambling, available on weekday business hours. Advisers help with budgets, debts and the letters that arrive with them, at no charge. ndh.org.au

Choose the length that fits the moment

Hours off, then back. Your account carries a short break you can switch on for hours or days. Start it in the account settings and play is paused for the period you pick, while your balance and details stay where they are.

Gain months without play. Closing access in the account works for a long stretch, and the decision holds once it begins. Start it in the account settings; you cannot reverse it early, so choose a span you can live with before confirming.

Put your name on BetStop. BetStop is the national register, run by the Australian Government through ACMA. A registration lasts at least three months and can run for life, and applying takes about five minutes online. Registered people cannot bet or open new accounts, and a support person can be nominated. betstop.gov.au

Your questions answered

Read this before you change a setting

Best read when a setting feels unclear and you want a straight answer before you touch anything.

If I self-exclude here, am I blocked at other casinos too?+

No. Self-exclusion in this account covers play at Faircrown Casino only. For a block that reaches other licensed operators in Australia, join BetStop, the national register run by the Australian Government through ACMA.

What does a cooling-off do that a deposit limit does not?+

A cooling-off closes play for the period you choose, while a limit only caps what you pay in. Once the cooling-off ends, play opens again automatically. Limits stay in the account whether or not you are playing.

How can I support a relative who plays too much?+

The National Gambling Helpline advises relatives as well as players, and its chat and email counselling runs at any hour. A conversation offered without blame tends to land better than one held in the middle of an argument.

Where do I change a limit I set weeks ago?+

Limits live in the same limits section of the account and can be edited there whenever you want. Look at the figure before you change it, and pick one that sits comfortably with your other spending.

Can a self-exclusion be lifted before the period ends?+

No. An exclusion runs for the whole period you picked, and support staff cannot release you from it. That firmness is the point: the decision is made by a calm version of you and kept by the account.